Creating email Auto responses

Overview

You can use autoresponders to send a message back automatically to anyone who sends an email to a certain account. This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send for a support email address.

 

 

 

Steps

 

1 To access the Mail Menu, click on the   icon above the word Mail on the main screen of your cPanel interface.

2 Click on autoresponders to enter the autoresponder maintenance screen.

3 To add a new autoresponder, click on Add Autoresponder.

4 Enter the email address you wish to send the autoresponses from, the name you wish the message to come from, the subject of the autoresponse email, and the message in the respective fields.

5  If you wish the message to be displayed in HTML format, check the box next to HTML message.

6  Use the drop down box to select the character set you wish the autoresponse to appear in.

7  Click on Create/Modify to create the autoresponder.

 

NOTE: If the autoresponder was created successfully, the following will appear (except [email protected] will be the email address you have created the autoresponder for):

 

Autoresponder Created

[email protected] was successfully created.

 

 

Troubleshooting

 

Make sure you are using a valid email address in the Email field. Also, make sure you select the character set you are using in the autoresponse.

  • Mail
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Unable to send, 530 Relaying not allowed

530 Relaying not allowed (please enable smtp authentication on your email client)If you received...

PHPMail() Function Disabled

There are so many ways to send email using php. The two main ways to do this is either using...

How do I change the timestamp on my emails?

Each webmail client has a timezone setting, which is set to the server clock by default....

How do I change my sites MX record to point mail to another server or domain?

An MX Record is used by a mail server to route incoming email. Changing your MX record is usually...